Sample Policy
Sample requests are available only for business customers.
Each customer may request up to 5 samples.
Shipping costs are borne by the customer.
Sample availability subject to circumstances.
Processing time: 2-3 business days
Delivery time depends on the destination country.
Popular Samples
Application Form Sample
Please fill in the following information to request a sample. Our team will contact you within 2 business days to discuss the details.
Sample Request Process
Our streamlined process ensures you receive samples quickly and efficiently.
Submit request
Fill out our online sample request form with your detailed information and product requirements.
Confirm
Our team will contact you within two business days to confirm availability and provide detailed information.
Payment
Arrange payment for shipping in your preferred method.
Delivery
We’ll send you your sample and provide you with tracking information to monitor delivery.
Frequently Asked Questions
Find answers to frequently asked questions about our sample requests.
Do all products come with samples?
Most of our standard products come with samples available. For very large or custom-made equipment, we can provide product specifications, detailed photos, videos, or even arrange a virtual demonstration.
What is your sample return policy?
The sample is for evaluation purposes only and does not need to be returned. If you decide to place a bulk order, we can credit any sample fees (excluding shipping costs) toward your purchase.
Can I request a custom sample?
Yes, we can provide customized samples for certain products. Please specify your requirements in detail in the "Other Information" section of the form, and our team will reach out to you to discuss feasibility—and any associated costs.
How long does it take to receive the sample?
We typically process sample requests within 2 to 3 business days. Delivery times depend on your location, but generally range from 5 to 15 business days for international destinations.
Are there charges for the samples?
Most of our product samples are provided free of charge, though customers are responsible for shipping costs. For larger or customized samples, a small fee may apply—but this fee can be credited toward the customer’s first order.
